Return & Refund Policy – SOCHEAPST

At SOCHEAPEST, we want you to love your football kit as much as you love the game itself. If something’s not quite right, we’ll do our best to make it right — fairly, clearly, and without any confusing fine print.

Returns

You can return your order within 30 days of receiving it if:

  • The item is unworn, unwashed, and in its original condition.

  • All tags, labels, and packaging are still intact.

  • It is not a customised item (player name, number, patches, or personalisation).

How to start a return:

  1. Email our team at contact@socheapest.com with your order number and reason for return.

  2. We’ll reply within 12 hours with your return instructions.

  3. Pack your item securely and send it back to the address provided.

Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or we’ve made a mistake.

Refunds

Once we receive and inspect your returned item, we’ll email you to confirm approval.

  • Approved refunds will be processed back to your original payment method within 1–2 business days.

  • If the item is found to be worn, damaged, or missing tags, we may offer a partial refund or decline the return.

Exchanges

Need a different size or team shirt? The fastest way to get the right kit is to:

  • Return your unwanted item for a refund.
  • Place a new order for the size or style you want.

Faulty or Incorrect Items

If you’ve received a faulty or incorrect item, contact us at contact@socheapest.com within 3 days of receiving your order. We’ll arrange a replacement or a full refund, including shipping costs.

Non-Returnable Items

  • Personalised/customised kits

  • Clearance or final sale items

Contact Us

Questions? We’re here to help — anytime, day or night.
📧 contact@socheapest.com
📅 Support available 24/7